Sunday, July 31, 2022



Module I: Introduction to Quality Management (QM) Evolution of Quality, Definition of Quality Dimensions of Quality Quality Control, Quality Assurance, Total Quality Management (TQM). Quality Gurus: Dr. Walter Shewhart-Contribution of Shewhart to quality management, Dr. Edwards Deming-Contribution of Deming to quality management, Philip B. Crosby-Contribution of Crosby to quality management, Dr. Joseph Juran- Contribution of Juran to quality management, Dr. Genichi Taguchi- Contribution of Taguchi to quality management, Dr. Shiegeo Shingo Contribution to Shiegeo Shingo to quality management, Dr. Kaoru Ishikawa-Contribution of Ishikawa to quality management, Masaaki Imai.


 Module II: Quality as a Strategic Decision & Customer Focus Meaning of Strategy and Strategic Quality Management, Mission and Vision Statements, Quality Policy, Quality Objectives, Strategic Planning and Implementation,  McKinsey 7s Model, Competitive Analysis, Management Commitment to Quality Meaning of Customer and Customer Focus, Classification of customers, Customer Focus, Customer Perception of Quality, Factors affecting customer perception, Customer Requirements, Meeting Customer Needs and Expectations, Customer Satisfaction and Customer Delight, Handling.


 Module III: Cost of Quality & Continuous Improvement Process Quality Control Tools:  Check Sheet,  Histogram, Shapes of histogram, Drawing a histogram,  Pareto Chart, Drawing a Pareto chart,  Cause & Effect Diagram, Scatter Diagram, Control chart Statistical Quality Control  Defining Statistical Quality Control,  Understanding the Process,  Variations and Causes of Variations,  Acceptable Sampling, Sampling methods, Probability based sampling, Non-probability-based sampling, Acceptance sampling plans,  Control Charts, Process Capability, Process Capability Index, Six Sigma



Module IV: Productivity & Supplier Relations, Quality Tools Productivity  Defining Productivity, Importance of Productivity,  Productivity Factors,  Workforce and Productivity, Work study for productivity, Managing Improvement Supplier Relations o Principles of Supplier Relations / Supplier Relationship Development,  Togetherness, Types of Suppliers,  Outsourcing strategy, o Partnering, Goals of partnership, Building successful partnership,  Supplier Selection and Rating, Establishing due process, Criteria for supplier selection, Supplier rating, Sourcing, Supplier certification Quality Control Tools o Check Sheet,  Histogram, Shapes of histogram, Drawing a histogram,  Pareto Chart, Drawing a Pareto chart, o Cause & Effect Diagram, Scatter Diagram, Control charts Statistical Quality Control , Defining Statistical Quality Control, Understanding the Process,  Variations and Causes of Variations,  Acceptable Sampling, Sampling methods, Probability based sampling , Non-probability based sampling, Acceptance sampling plans,  Control Charts, Process Capability, Process Capability Index, Six


Module V: Quality Management System and Benchmarking Quality Management System  Quality Management Principles,  ISO 9001 Structure,  Quality Audits, o ISO Registration, Requirements, Benefits of ISO registration,  Examples of ISO Standard Application Benchmarking  Definition of Benchmarking,  Reasons for Benchmarking,  Types of Benchmarking,  Benchmarking Process,  Advantages of Benchmarking,  Limitations of Benchmarking.


Module VI: Employee Involvement, Team Building & Quality Awards Employee Involvement and Team Building , Importance of Employee Involvement,  Empowerment,  Motivation & Theories of Motivation,  Recognition and Reward,  Suggestion System,  Teams in Organizations Quality Awards  Malcolm Baldrige National Quality Award,  Deming Prize-categories-criteria-committee,  Rajiv Gandhi National Quality Award- Eligibility requirements- Award categoriesAssessment criteria,  IMC Ramkrishna Bajaj National Quality Awards, Award categories, Award criteria,  Quality Bodies in India,  EFQM .

Thursday, July 28, 2022


UNIT – I Development of SCM concepts and Definitions – key decision areas – strategic. Supply Chain Management and Key components, External Drivers of Change. Dimensions of Logistics – The Macro perspective and the macro dimension – Logistic system analysis.


 UNIT – II Sourcing strategy: Manufacturing management – make or buy decision – capacity management – Materials Management – choice of sources – procurement planning.


 UNIT – III Distribution strategy: Choice of Market – network design – warehouse designed operation and distribution planning – transportation – packaging.


 UNIT – IV Inventory Strategy: Demand forecasting – inventory planning – planning of stocking facilities – warehouse location allocation. Warehouse design and operations – inventory norms.


 UNIT – V Channels of Distribution – Customer Service Strategy: Identification of Service needs, cost of services – revenue Management.





: Objectives of lean manufacturing-key principles and implications of lean manufacturing- traditional Vs lean manufacturing. 


Value creation and waste elimination- main kinds of waste- pull production-different modelsof pull production-continuous flow-continuous improvement / Kaizen- worker involvement -cellular layout- administrative lean.


Standard work -communication of standard work to employees -standard work and flexibility -visual controls-quality at the source- 5S principles -preventative maintenance-total qualitymanagement-total productive maintenance -Changeover/setup time -batch size reduction -production leveling. 


 The as-is diagram-the future state map-application to the factory simulation scenario-line balancing -PokeYoke-Kanban . 


 Introduction - elements of JIT - uniform production rate - pull versus push method- Kanbansystem - small lot size - quick, inexpensive set-up - continuous improvement. Optimised production technology. 


 Process razing techniques

  cells for assembly line

  case studies. 


Road map

senior management Involvement-best practices. 



Tuesday, July 26, 2022


 1. Psychology: Nature, Scope and Applications. Methods: Observational, Experimental, and Correlational. Culture and Human Behavior

. 2. Biological Bases of Behavior: Neuron, Peripheral Nervous System and Central Nervous System.

 3. Attention and Perception: Psychophysical Problems. Attention Processes: Selective and Sustained Attention. Perceptual Organization: Determinants of Perception. 

4. Learning: Conditioning: Classical and Instrumental; Procedures and comparison. Verbal learning: Methods and Procedures.

 5. Memory and Forgetting: Stages of memory: encoding, storage and retrieval. Types of memory: (sensory, short term and long term). Reconstructive memory. Forgetting: Nature, Theories of Forgetting: Interference and Cue dependent

. 6. Thinking and Reasoning: Concepts, Categories and Prototypes; Schemas and Scripts; Inductive and deductive reasoning. Problem Solving: Solution Strategies.

 7. Motivation and Emotion: Motivation : Nature, and Types. Need, Hierarchy Theory. Intrinsic and Extrinsic framework. Emotion. 

8. Individual Differences: Intelligence: Theoretical Perspectives: Spearman, Thruston, Sternberg and Gardner. Personality: approaches to Personality: trait (Cattell), Psychodynamic (Freud), Socio-Cultural (Bandura and Triguna).


 Unit – I Factory Act 1948 : Object, Scope, Definition, Inspecting staff and power's provision of health, Safety and welfare, Working hours employment of women and child labour.

 Unit – II Minimum Wages 1948 : Objective, Definition, Fixation and Revision of wages, payment of minimum wages. Payment of Wages Act 1936 : Objective, Definition regarding wages, Authorized deduction from wages, Amount of deduction offences & penalties. 

Unit – III Workmen compensation Act 1923 : Definition, Object Scope, Types of disability and Amount of compensation. Employee Provident Fund Act 1952 : Object, Scope, Employees provident fund scheme. Equal Remuneration Act 1976 : Object, Scope, Definitions and Important provisions of the Act.

 Unit – IV Industrial Dispute Act 1947 : Object, Scope and Definitions, Concepts of strike, Lock-out, Lay-off and Retrenchment, Machinery for settlement of Industrial dispute. 

Unit – V Payment of Gratuity Act 1972 : Object, Scope, Calculation of Gratuity, Mode of payment. Bonus Act 1965 : Object, Scope, Definition, Calculation of Bonus.


Introduction: Importance of Human Resource Management – Meaning, Nature and Scope, Functions and Role of HR Manager – Advisory and service function to other department – HRM function planning – objectives and policies, organizing the HRM Department.


UNIT – II Procurement and Development Functions: Job Analysis, Job description, job specification, recruitment, selection, placement and induction and socialization,


UNIT – III Training & development. Types and method, job change – career planning, promotion, demotion, transfer, separations.


UNIT – IV Maintenance and Integration Functions: Administration of welfare, amenities & fringe benefits, safety & accident prevention work, environment fatigue safety, accident prevention. Employee grievances and their redressal, suggestion schemes, administration of discipline.


 UNIT-V Audit and Control Function: Performance appraisal – purpose, factors, methods 360 degree feed back uses and application, human resource accounting.


Unit I: Introduction to Compensation Management Introduction –Definition of Compensation Management - objectives of compensation – Principles of Compensation Management – Importance of Compensation Management - Types of wages. Exploring and Defining the compensation context – Intrinsic compensation - Extrinsic compensation -- Compensation Trends in India. - The 3-P compensation concept


Unit II: Compensation Planning & Bases of Compensation Compensation and its components - Compensation Planning: Level, Structure and Systems Decision – Compensation level planning- factors influencing compensation level planning : internal factors and external factors. Traditional Bases for Pay-Seniority and Longevity PayMerit Pay- Performance Appraisal- Methods- Biases -Strengthening the Pay for Performance Link- Possible Limitations of Merit Pay


 Unit III: Incentive Pay & Other Pay Systems Exploring Incentive Pay- Contrasting Incentive Pay with Traditional Pay. Individual IncentivesTypes of Individual Incentives- Advantages and Disadvantages. Group Incentives- Types of Group Incentives- Advantages and Disadvantages. Companywide Incentives- Types- Designing Incentive Pay Programmes. Person Focused Pay- Competency Based Pay, Pay for Knowledge and Skill Based Pay, team based pay- Concepts.


Unit IV: Designing Compensation System Building internally consistent Compensation System - Creating Internal Equity through Job Analysis and Job Valuation - Building Market Competitive Compensation System – compensation surveys - Integrating Internal Job Structures with External Market - Building Pay Structures that Recognise Individual Contribution : Constructing pay structure. Pay structure variations – Broad banding- two tier pay structure.


 Unit V: Contemporary Strategic Compensation International compensation – components of international compensation – Executive compensation – components of executive compensation - Compensating the Flexible .Workforce Contingent Employees – core and fringe compensation.

Thursday, July 21, 2022


 Unit 1. Accounting for Share Capital & Debentures  Issue, forfeiture and reissue of forfeited shares: concept & process of book building; Issue of rights and bonus shares; Buy back of shares; Redemption of preference shares; Issue and Redemption of Debentures


Unit 2. Final Accounts :Preparation of profit and loss account and balance sheet of corporate entities, excluding calculation of managerial remuneration, Disposal of company profits


 Unit 3. Valuation of Goodwill and Valuation of Shares Concepts and calculation: simple problem only


 Unit 4. Amalgamation of Companies : Concepts and accounting treatment as per Accounting Standard: 14 (ICAI) (excluding intercompany holdings). Internal reconstruction: concepts and accounting treatment excluding scheme of reconstruction.


 Unit 5. Accounts of Holding Companies/Parent Companies:

 Preparation of consolidated balance sheet with one subsidiary company; Relevant provisions of Accounting Standard: 21 (ICAI).


Unit 6. Accounts of Banking Companies : Difference between balance sheet of banking and non-banking companies; Prudential norms; Asset structure of a commercial bank; Non-performing assets (NPA)


 Unit 7. Cash Flow Statement : Concept of funds, Preparation of cash flow statement as per Indian Accounting Standard (IndAS

Tuesday, July 19, 2022



  Basic concepts 

1 Cost Analysis and Management Control :1. Introduction: Costs 2. Break-even 3. Activity Based Costing System

 2 Business Modeling Tools: 1. Financing Feedback 2. Forecasting Tool 

3. Management techniques :1 Start-Ups and Expansion 1. Cash Flows 2. Operational and Financial Leverage 3. Entrepreneurship modeling: financial considerations 4. Capital Structure 

4 LBO and MBO :1. Leveraged Buy-Outs 2. Management Buy-Outs

 5 Private Equity and Venture Capital: 1. L/T Financing: Raise Capital 2. Entrepreneurship, founders, and angels’ profile 3. How does PE work? 4. Negotiating with the PE investor

 6 Business Plan and Due Diligence: 1. Due Diligence 2. The Business Plan 3. Founders’ lessons 4. Management profile

 7 Distress, Bankruptcy and Restructure: 1. Crisis 2. Distressed Debt 3. Bankruptcy and liquidation 4. Saving the business: restructure

 8 Investment Banking :1.  Investment Banking 2. Dealers and Brokers. Best Effort and Underwritting 3. Investment Banking and Crisis Subprime 4. IPOs 

9 Managerial Decisions: 1. Integrity in decision making 2. Assertivity in executives 3. How decisions affect financial models

 10 Stock and Bond Markets: 1. Stock markets 2. Bond markets 3. Derivative, options, futures and hedging 11 Other financial topics 1. The effect of macroeconomics 2. Corporate Governance

Monday, July 18, 2022



1.  Concept & importance of Working capital management, types of working capital, factors affecting working capital requirements.


2. Meaning & significance of operating cycle and cash cycle, estimation of working capital requirements, liquidity vs. profitability.

3. Financing of working capital needs: Commercial banks, Commercial papers, Factoring, Trade credit, Accrued expenses, Deferred income as source for working capital.

4. Approaches to determine an appropriate financing mix, working capital and banking policy (Recommendations of Dahejja Tandon, Chore & Marathe & Kannan committees.) MPBF norms, Managing credit risk, Disbursement and follow up of working capital finance by bank.

5. Cash Management: Aspects of cash management, Motives for holding cash and marketable securities.

6. Factors determining the optimum cash balance, Models-Baumol, Miller Orr, Stone, Beranek.

7. Cash Planning, Cash budget simulation and cash balance uncertainties, hedging vs. interest rate, future & options. Treasury management, Reasons for Cash flow problems.

8. Receivable management: Introduction, Objectives of trade credit, credit policies. Dimensions of receivable management, collections from receivables, role of factoring in receivables management.

9. Inventory Management: Introduction, tools & techniques of inventory management. Inventory control models, valuation of inventories, Inventory management and cash flow time line.

10. Integration of working capital and capital investment process. Working capital management practices in India.

Sunday, July 17, 2022



 Unit 1: Introduction: Origin of banking: definition, banker and customer relationship, General and special types of customers, Types of deposits, Origin and growth of commercial banks in India. Financial Services offered by banks, changing role of commercial banks, types of banks


 Unit 2:Cheques and Paying Banker Crossing and endorsement - meaning, definitions, types and rules of crossing. Duties, Statutory protection in due course, collecting bankers: duties, statutory protection for holder in due course, Concept of negligence.


Unit 3:Banking Lending Principles of sound lending, Secured vs. unsecured advances, Types of advances, Advances against various securities.


Unit 4:Internet Banking ;Meaning, Benefits, Home banking, Mobile banking, Virtual banking, E-payments, ATM Card/ Biometric card, Debit/Credit card, Smart card, NEFT, RTGS, ECS (credit/debit), E-money, Electronic purse, Digital cash.


 Unit V:  Basic concept of risk, Types of business risk, Assessment and transfer, Basic principles of utmost good faith, Indemnity, Economic function, Proximate cause, Subrogation and contribution, Types of insurance: Life and Non-life, Re-insurance, Risk and return relationship, Need for coordination. Power, functions and Role of IRDA, Online Insurance.

Tuesday, July 12, 2022



 Role of Marketing Research in designing and implementation of Marketing Plans, Marketing Research Process, Marketing Research Designs, Source & Collection of Data, Survey Methods & Techniques, Questionnaire & Schedules, Marketing application of multivariate techniques in market segmentation, positioning strategy, brand perceptual mapping, consumer preferences and choice dynamics, brand and product line decision and marketing mix strategy.

Monday, July 11, 2022



Unit I : Public Relations-Meaning, Definition, Nature and Scope, Historical Background, Technological and Media Revolution and Role in Business, Government, Politics, NGOs and Industry.


Unit II:  Concepts of Public Relations-Press, Publicity, Lobbying, Propaganda, Advertising, Sales Promotion and Corporate Marketing Services, Tools of Public RelationsPress Conferences, Meets, Press Releases, Announcements, Webcasts


 Unit III :Public Relations and Mass Media, Present and future of Public Relations in India, Ethics of Public Relations and Social Responsibility, Public Relations and WritingPrinted Literature, Newsletters, Opinion papers and Blogs



Unit 1: Understanding marketing through the internet Module 1: Definition of digital marketing; origin of digital Marketing, Traditional VS Digital Marketing.


 Module 2: Benefits of Digital marketing e.g. reach, scope, immediacy, interactivity  Module 3: The internet micro- and macro-environment, Internet users in India

 Module 4: The internet marketing mix: product and branding; place e.g. channels, virtual Organizations; price e.g. auctions; promotions; people; processes; physical evidence. 4 Hours Module 5: Digital marketing tools/e-tools; the online marketing matrix including business and Consumer markets; the online customer.  Module 6: Interactive order processing: choosing a supplier; selecting a product; check stock Availability; placing order; authorization of payment; input of data; data transfer; Order processing; online confirmation and delivery information; tracking of order; Delivery; data integrity and security systems;

Unit 2: Use the internet for promotion using digital marketing Communications Module 7: Search engine marketing (SEM): definition of SEM, definition of search engine Optimization (SEO); advantages and disadvantages of SEO; best practice in SEO  Module 8: Paid search engine marketing, pay per click advertising (PPC); landing pages; long Tail concept; geo-targeting e.g. Google Ad Words; opt in email and email Marketing Module 9: Market research  Module 10: Customer relationship Marketing

 Module 11: Internet communities

Unit 3:Design a Digital Marketing plan Module 12: Design digital marketing plan, SWOT, situational analysis, key performance Indicators in internet marketing, Digital Landscape, P-O-E-M Framework.  Module 13: Segmenting and Customising Messages  Module 14: Digital Advertising Market  In India.  

Sunday, July 10, 2022



This course aims to familiarize the student with the basic principles of advertising and introduction to media involved. 

  Unit I: Definition, Nature and evolution of advertising, its functions and role, criticism, social, economic and legal aspects of advertising. 

  Unit II: Place of advertising in Marketing Mix, Indian advertising industry, copy writing: different elements of a copy and layout  

 Unit III: Advertising budget: Objectives, preparation and methods of advertising budget; advertising agency: function, selection and compensation. 

  Unit IV: Advertising media: different types of media, function, merits and demerits of media, selection of media and its vehicles.

Tuesday, July 5, 2022



Unit 1

International Business: An Overview – Evolution of International Business, Drivers of Globalization, Influences of International Business, Stages of Internationalization, Differences between Domestic and International Business, International Business Approaches, Advantages of International Business.

Unit 2

Theories of International Trade – Mercantilism, Theory of absolute cost advantage, Comparative cost advantage theory, Relative factor endowment theory, Country similarity theory, Product life cycle theory.

Unit 3

International Business Environment – Social and Cultural Environment, Technological Environment, Economic Environment, Political Environment.

Unit 4

Modes of Entering International Business – Modes of Entry, Exporting, licensing, franchising, contract manufacturing, management contracts, turnkey projects, foreign direct investment, alliances like mergers and acquisitions, joint ventures, Comparison of Different Modes of Entry.

Unit 5

Foreign Direct Investment – Factors Influencing FDI, Reasons for FDI, Costs and Benefits of FDI, Trends in FDI, Foreign Direct Investment in India.

Unit 6

World Trade Organization – General Agreement on Tariffs and Trade (GATT), Establishment of World Trade Organization, The Uruguay Round Package: Organization Structure of the WTO, WTO – The Third Pillar in the Global Business.

Unit 7

International Financial Institutions and Liquidity – IMF, World Bank, International Development Association, International Liquidity and SDR International Finance Cooperation.

Unit 8

Basics of International Marketing, Basics of Global HRM, Basics of International Financial Management, Basics of International Accounting.


Unit 9

International Production and Logistics Management – Generic Strategies of the International Business, Acquisition of Resources, Location Decisions, International Logistics Management.

Unit 10

Global Strategic Management and Business Ethics – Peculiarities of Global Strategic Management, Value Creation, Global Strategic Management Process, Collaborative Strategies, Ethics and Global Business.



UNIT 1 Introduction: Concepts in Strategic Management, Strategic Management as a process – Developing a strategic vision, Mission, Objectives, Policies – Factors that shape a company’s strategy – Drafting a strategy - Industry and Competitive Analysis

UNIT 2 Environmental Scanning and leadership: Methods. SWOT Analysis –Strategies and competitive advantages in diversified companies and its evaluation. Strategic Analysis and Choice: Tools and techniques- Strategic Leadership: Leadership and Style – Key Strategic Leadership Actions - Developing Human Capital and Social Capital – Balanced Scorecard.

UNIT 3 Strategy Formulation : Strategy Framework For Analyzing Competition, Porter’s Value Chain Analysis, Competitive Advantage of a Firm, Exit and Entry Barriers - Formulation of strategy at corporate, business and functional levels. Types of Strategies – Tailoring strategy to fit specific industry – restructuring and diversification strategies – different methods Turnaround strategy and diversification strategies.

UNIT 4 Strategy Implementation : Strategy and Structure, Leadership, culture connection - Strategies for competing in Globalizing markets and internet economy – Organizational Values and Their Impact on Strategy – Resource Allocation – Planning systems for implementation.

UNIT 5 Strategy Evaluation and control – Establishing strategic controls - Measuring performance – appropriate measures- Role of the strategist – using qualitative and quantitative benchmarking to evaluate performance - strategic information systems – problems in measuring performance – Strategic surveillance -strategic audit Relevant cases have to be discussed in each unit.

Sunday, July 3, 2022



Unit 1: The Indian Contract Act, 1872: General Principles of Contract

Contract – meaning, characteristics and kinds b) Essentials of a valid contract - Offer and acceptance, consideration, contractual capacity, free consent, legality of objects. c) Void agreements d) Discharge of a contract – modes of discharge, breach and remedies against breach of contract. e) Contingent contracts f) Quasi – contracts


 Unit 2: The Indian Contract Act, 1872: Specific Contracts  a) Contract of Indemnity and Guarantee b) Contract of Bailment c) Contract of Agency

Unit 3: The Sale of Goods Act, 1930 

 a) Contract of sale, meaning and difference between sale and agreement to sell. b) Conditions and warranties c) Transfer of ownership in goods including sale by a non-owner d) Performance of contract of sale e) Unpaid seller – meaning, rights of an unpaid seller against the goods and the buyer.


 Unit 4: Partnership Laws :

The Partnership Act, 1932 a. Nature and Characteristics of Partnership b. Registration of a Partnership Firms c. Types of Partners d. Rights and Duties of Partners e. Implied Authority of a Partner f. Incoming and outgoing Partners g. Mode of Dissolution of Partnership B) The Limited Liability Partnership Act, 2008 a) Salient Features of LLP b) Differences between LLP and Partnership, LLP and Company c) LLP Agreement, d) Partners and Designated Partners e) Incorporation Document f) Incorporation by Registration B.Com.: CBCS Scheme 12 g) Partners and their Relationship

Unit 5: The Negotiable Instruments Act 1881  a) Meaning, Characteristics, and Types of Negotiable Instruments : Promissory Note, Bill of Exchange, Cheque b) Holder and Holder in Due Course, Privileges of Holder in Due Course. c) Negotiation: Types of Endorsements d) Crossing of Cheque e) Bouncing of Cheque.

Friday, July 1, 2022



1. Purpose of Information Systems a. Data vs. Information vs. Knowledge b. The Components of Information Systems c. Using Information Technology to gain a Strategic Advantage in the Marketplace 2. Information Technologies a. Hardware b. End User and Enterprise Computing c.  Application Software: End User Applications d. System Software: Computer System Management 3. Data Resource Management a. Technical Foundations of Database Management b. Components of a Database Application System c. Managing Data Resources and Warehouses d. Database Security 4. Data Communication and Internet Technology a. The Wired and Wireless Networked Enterprise b. Telecommunications Network Alternatives c. Security Issues d. Ethical Concerns 5. Planning Information Systems a. Systems Development Life Cycle b. Rapid Application Development c. Object Oriented Systems Development d. Security and Systems Development 6. Building Information Systems a. Value of systems and managing change b. Modeling and Designing Systems c. Structured and object-oriented methodologies 7. Information Systems within Organizations a. Categories of Information Systems b. Survey of Functional Systems c. Competitive Strategy and Value Chains d. Business Process Design 8. E-Commerce and Supply Chain Systems a. Doing Business on the WWW b. Web Technologies c. Supply Chain Management d. Inter-Organizational Information Systems e. Ethics of Supply Chain Information Sharing 9. Business Intelligence and Knowledge Management a. Developing Business/IT Solutions b. Data Warehouses and Data Marts c. Data Mining d. Knowledge Management 10. Information Systems Management a. Planning the Use of IT b. Managing the Computing Infrastructure c. Enterprise Applications d. Outsourcing e. User Rights and Responsibilities 11. Information Security a. Security Threats b. The Security Program i. Senior Managements Role ii. Risk Management c. Data Safeguards d. Human Safeguards e. Disaster Preparedness 12. Managing Global Information Technology




Unit 1: Introduction

Nature and Scope of Production/Operations Management,
POM Relationship with other Systems in the Organisation,
Factors that affect System and Concept of Production and Operation Management.
Facility Location,
Types of Manufacturing Systems,
Lean Manufacturing,
Student Planning and Analysis.

Unit 2: Production System and Related Concepts

Functions of Production and Material Management,
Types of Production Systems,
Productivity Variables, and Productivity Measurement,
Production Planning and Control in Mass Production,
Batch Production,
Job Order Production,
Product Design and Development,
Process Selection,
Capacity Design,
Determination of Material Required,
Procedure for Purchasing,
Stocking and Distribution of Materials.

Unit 3: Scheduling and measuring Production Activities

Maintenance Management Concepts,
Method Study,
Work Measurement,
Work Sampling,
Work Environment and Safety,
Material Management.

Unit 4: Material and Inventory Management

An overview of Material Management,
Material Planning and Inventory Control,
Inventory Models,
(Classical EOQ, Model with Shortages ),
Budgeting and Material Planning,
Purchase Management,
Store Management,
Safety Management.

Unit 5: Quality in Prod. & Ops Management

Quality Assurance,
Accepting Sampling,
Statistical Process Control,
Total Quality Management,
QMS and ISO Standards.